Returns

30 Day FREE RETURNS Satisfaction Guarantee: We understand that on occasions an item may not happen to be exactly what you require or you simply changed your mind - it happens!

And so if you have received your order and you wish to return it, you can! On us!

Please make sure your product is unopened and in original condition with all tags and packaging intact and return your item within 30 days of delivery for a full refund no questions asked - that's our satisfaction guarantee! 

Please email us at admin@craftcity.com.au with your intentions to return your product. Our returns department will email you with a postage paid return label. Please print and attach this label to your package and post it back to us.